These 90-minute deep dives led by expert practitioners will focus on topics every communicator needs to know.

Building Trust With Better Stories

Aaron Zeiler, University of Florida Center for Public Interest Communications

Nicole Bronzan, The Council on Foundations

Ann Searight Christiano, Center For Public Interest Communications

Yu-Hao Lee, The Center for Public Interest Communications

  • Explore data from a 1.5-year study on philanthropic storytelling including how transparent details & reducing philanthro-speak builds trust

  • Collaborate with fellow social change communicators to rework stories & identify metaphors to better describe the work your organization does

  • Learn how to use the data to make the case to your organization for improving storytelling practices you use with a variety of stakeholders

*Session Takeaways Here

Centering Humanity in Your Content

Imara Jones, TransLash Media

  • How to create content that shifts culture and fosters new points of view

  • Find out how the power of storytelling can help those on the front lines of change

  • The difference between narrative change and communications

  • The importance of producing narratives about and for the trans community

*Session Takeaways Here

Lessons Learned: The Trusted Messenger Study

Derrick Feldmann, Ad Council Research Institute

  • How to identify the trusted messengers at each level of the Trusted Messenger Ecosystem (generate awareness, provide information/further inform and make decisions) for advice & opinions on social issues

  • Understand what makes these messengers trusted for their advice or opinions

  • Pinpoint the specific trusted messengers that spark action for a particular issue

*Session Takeaways Here

Tangible Digital Tools

Sree Sreenivasan, Digimentors

  • Moving beyond X — learn how (and why) to take better advantage of LinkedIn

  • New ways of thinking about event amplification

  • Where to go and what to do with AI (on a daily basis)

  • A chance to “ask the social media doctor”

*Session Takeaways Here

Communicating in 2030

Sam Jordan, Future Today Institute

  • Future Today Institute's 2025 Tech Trend Report: insights on emerging tech and its impact on communication in 5-10 years

  • Applications of emerging technologies and how to start using them in your work now

  • Sam's scenarios: data-driven narratives exploring plausible futures and their potential impact on your work

*Session Takeaways Here

Speaking to Values and Identities

Calista Small, More in Common

Kate Carney, More in Common

Tim Dixon, More in Common

  • See if we really understand “the other side” as much as we think  

  • Learn how correcting misperceptions can improve communications  

  • Realize the importance of using people-centered communication as a tool to build trust and reach new audiences

*Session Takeaways Here

The Power of Smart Brevity

Phil Dufresne, Axios HQ

  • The science behind Axios HQ's Smart Brevity methodology for professional communications

  • The data on how concise, audience-centered comms benefits organizations and communities 

  • Tangible examples of how to structure your communications for busy readers

  • A live demonstration from an experienced Axios HQ editor

*Session Takeaways Here

Think Like an Innovator

Leo Chan, Abound Innovation Inc.

  • Learn more about associative thinking, a key trait of the world’s best innovators

  • Understand ways to master the process of associative thinking through practical, implementable tools 

  • Get hands-on experience connecting unrelated dots during this interactive workshop (as seen at SXSW)

*Session Takeaways Here

Monitoring and Responding to Misinformation

Nalini Padmanabhan, de Beaumont Foundation

Mark Miller, de Beaumont Foundation

Joe Smyser, Public Good Project

  • Understand infodemiology, an emerging field with origins in tracking health information

  • Discover how media monitoring technologies can track trending narratives 

  • Learn how to create your own monitoring system for the topics most relevant to your work

  • Learn how to look for information spikes and investigate their drivers

  • Explore ways to respond to false and misleading information

*Session Takeaways Here

Moving Beyond Asset-Framing

Trabian Shorters, TrabianShorters.com

  • Why you first must measure will and skill before you can change culture  

  • Learn how to diagnose your organization's ability to integrate new skills and behaviors

  • What types of tactics will work based on your culture-type

  • How to increase your capacity for adaptation

*Session Takeaways Here

Reclaiming the System-is-Rigged Narrative

Carinne Wheedan, FrameWorks Institute

Nat Kendall-Taylor, FrameWorks Institute

  • What "system-is-rigged thinking" is and its dominance in American culture

  • How it’s shaping people's responses to your messages and issues

  • How this mindset can cue racist, anti-semitic, and xenophobic thinking

  • How to set up productive critiques of power and generate support for policies that address inequity

*Session Takeaways Here

Tell Your Story (Better!) with The Moth

Kate Tellers, The Moth

  • Key principles of a compelling story

  • How to mine your own experience for stories

  • The power of connecting through story

*Session Takeaways Here

Effective Post-Election Communications Strategies

Najma Roberts, Democracy Fund

Bethany Georgianni, Democracy Fund

  • Understand how (all) election outcomes can influence your organization’s work, priorities, and messaging.

  • Learn best practices and opportunities for post-election communication within 501(c)3 settings - and what decisions need to be made ahead of election day.

  • Gain access to practical tools and frameworks to consider and craft effective post-election messaging.

*Session Takeaways Here

Crisis Communications: The New Normal

Rebecca Dinar, Knight Foundation

Madeline Baró, Florida International University

Mallory Newall, Ipsos

  • Learn how to prepare for unexpected communication crises, whether it's related to partisan divisions, controversial statements, or other sensitive topics.

  • Gain insights into American attitudes towards free speech, including considerations for navigating speech that may make others feel unsafe.

  • Acquire practical tips and strategies to proactively prepare for communication crises and effectively manage them when they occur, drawing from real-life case studies and scenarios.

*Session Takeaways Here

Understanding and Leveraging Social Norms

Tim Phillips, Beyond Conflict

Jasmine Ramsey, Beyond Conflict

Douglas Hattaway, Hattaway Communications

  • Appreciate the essential role values, beliefs, attitudes, and behaviors plays in shaping human behavior

  • Recognize how the science of social norms impacts communications 

  • Design communications messages with these informal and unwritten rules in mind

*Session Takeaways Here